# Cannot open FX sound after reinstallation on reset computer **URL:** \ **Category:** Get Help\ **Created:** [July 4, 2022, 3:31pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033 "2022-07-04T15:31:21Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![vindibona1](https://avatars.discourse-cdn.com/v4/letter/v/d9b06d/32.png) [@vindibona1](https://forum.fxsound.com/u/vindibona1)\ **Post date:** [July 4, 2022, 3:31pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033/1 "2022-07-04T15:31:21Z")
Something happened to my Windows 10 desktop computer which required a complete reset including low level formatting and reinstalltion of Windows 10 and all my programs. Before the reset FX Sound functioned as it was supposed to. Not any more. I reinstalled FX Sound and initially it worked as it did before. However, once closed I cannot reopen the FX Sound program to AT ALL! I double click the icon in the task bar, in the start area, anywhere, IT WILL NOT OPEN- again, at all!!! It worked fine before and works fine on my laptop, but not on this new reset computer. I’ve installed, uninstalled several times with the same result. What’s up with this??? ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [July 4, 2022, 3:44pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033/2 "2022-07-04T15:44:49Z")
Have you already tried to fully uninstall FxSound with specialized full uninstaller software like IObit Uninstaller Free or BCUninstaller? ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [July 4, 2022, 3:48pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033/3 "2022-07-04T15:48:30Z")
Vijay gave these instructions to a user experiencing similar issues: > [@Problem with accessing FxSound Enhancer by clicking on its icon](https://forum.fxsound.com/t/problem-with-accessing-fxsound-enhancer-by-clicking-on-its-icon/104/7): > > Runtime exceptions when loading the application can cause issues like this. > Did any exception message pop-up when you try to open FxSound? > Can you try running FxSound as administrator? > To isolate the issue caused by any setting change, you can try renaming the folder FxSound under %APPDATA%. This will make FxSound to launch in factory default settings. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [July 6, 2022, 10:19am UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033/4 "2022-07-06T10:19:02Z")
@vindibona1: Please let us know whether or not these tips helped. If not, we can undertake further troubleshooting steps, and I’ll call in some help. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [July 8, 2022, 7:37pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033/5 "2022-07-08T19:37:54Z")
No reply. Thread: locked. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [July 8, 2022, 7:38pm UTC](https://forum.fxsound.com/t/cannot-open-fx-sound-after-reinstallation-on-reset-computer/1033/6 "2022-07-08T19:38:00Z")