# Cannot import/export

**URL:** <https://forum.fxsound.com/t/cannot-import-export/1686>\
**Category:** Get Help\
**Created:** [February 16, 2023, 11:45am UTC](https://forum.fxsound.com/t/cannot-import-export/1686 "2023-02-16T11:45:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dsotm](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@Dsotm](https://forum.fxsound.com/u/Dsotm)\
**Post date:** [February 16, 2023, 11:45am UTC](https://forum.fxsound.com/t/cannot-import-export/1686/1 "2023-02-16T11:45:23Z")

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Hi

Just rebuilt Windows and reinstalled FX but now most of the Settings options are greyed out, including Import/Export of presets?

Screenshot  
 ![Untitled](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/ae2ba156ef20064153cb56744968816db441270c.png)

Can anyone help?

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**Author:** ![Dolmatov](https://avatars.discourse-cdn.com/v4/letter/d/d26b3c/32.png) [@Dolmatov](https://forum.fxsound.com/u/Dolmatov)\
**Post date:** [February 16, 2023, 12:12pm UTC](https://forum.fxsound.com/t/cannot-import-export/1686/2 "2023-02-16T12:12:51Z")

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Do you save a preset?

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**Author:** ![Dsotm](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@Dsotm](https://forum.fxsound.com/u/Dsotm)\
**Post date:** [February 16, 2023, 12:17pm UTC](https://forum.fxsound.com/t/cannot-import-export/1686/3 "2023-02-16T12:17:52Z")

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Sorry all - False alarm - downloaded current version and its back to normal

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [February 16, 2023, 1:45pm UTC](https://forum.fxsound.com/t/cannot-import-export/1686/4 "2023-02-16T13:45:21Z")

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I love it when a problem simply fixes itself on its own. 😄  
Nice.  
Thanks again for the spontaneous assists, @Dolmatov!