# Cannot completely uninstall FxSound **URL:** \ **Category:** Get Help\ **Created:** [March 24, 2024, 8:19pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905 "2024-03-24T20:19:18Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![allendick](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@allendick](https://forum.fxsound.com/u/allendick)\ **Post date:** [March 24, 2024, 8:19pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/1 "2024-03-24T20:19:18Z")
FxSound notified me of an update so I downloaded and startednthe install. Then the install quit with a notice to troubleshoot. I went to sounds and found I had **two** FxSound entriesm so I tried deleting the second one. No luck. I uninstalled FxSound and the ghost copy remained in sound, so I reinstalled and uninstalled using Revo to catch any remaining fragments and there were many. The ghost was still there. I deleted with the Device Mananger and rebooted. The ghost is still in sounds. Win 11 64 bit. Fully up-to-date. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 24, 2024, 8:32pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/2 "2024-03-24T20:32:56Z")
Hi Al, The same thing happened to me a few days ago when I wanted to reinstall an older version. Deleting the driver in Device Manager, rebooting, and uninstalling from Control Panel after that, did the trick for me though. Is FxSound (Audio Enhancer) still present in your Device Manager’s Sound section or in your Control Panel’s Programs section? ---
**Author:** ![allendick](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@allendick](https://forum.fxsound.com/u/allendick)\ **Post date:** [March 24, 2024, 8:46pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/3 "2024-03-24T20:46:54Z")
I can remove it from the Device Manager, but it remains in System/Sound, then reappears in the DM when I reboot. I even used Revo to find the fragments left behind and there were man y. Usually Revo can clean up afer bad uninstallers, but not this time. Something is left that Windows sees but is not identified iotherwise with FxSound. As for deleting the Program folder, I do not see one after the uninstall. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 24, 2024, 8:54pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/4 "2024-03-24T20:54:35Z")
What I meant was: have you tried uninstalling FxSound as a program through the Win11 Control Panel? Or does this simply not work… > **[How to Open Control Panel in Windows 11](https://www.lifewire.com/open-control-panel-in-windows-11-5193187)** > > The Windows 11 Control Panel can be accessed using the find feature or with your keyboard. It's still there, but Microsoft wants you to use Settings. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 24, 2024, 9:00pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/5 "2024-03-24T21:00:23Z")
> [@allendick](#): > > As for deleting the Program folder, I do not see one after the uninstall. As far as I know, there are two main folders created on your C: drive after installing FxSound: C: \ Program Files \ **FxSound LLC** C: \ Users \ [your username] \ AppData \ Roaming \ **FxSound** The second folder will be hidden, so you’ll need to unhide it first if you want to delete it manually, by clicking on Tools \> Folder Options \> View in the menu bar on top, and enabling “Show hidden files, folders, and drives.” ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 24, 2024, 9:04pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/6 "2024-03-24T21:04:25Z")
I’m assuming you’ve already found the link to other free uninstallers included in the troubleshooting list? > **[Best free software uninstallers of 2024](https://www.techradar.com/best/best-free-software-uninstallers)** > > Remove unwanted programs and all its files ---
**Author:** ![allendick](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@allendick](https://forum.fxsound.com/u/allendick)\ **Post date:** [March 24, 2024, 9:17pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/7 "2024-03-24T21:17:10Z")
I started with the CP app and then reinstalled and used Revo, which has served me well in the past. I used the DM several times. These were initial efforts. Then I posted and saw a hint to look elewhere besides Program Files and found FxSound folders in Tasks and AppData folders. I’ll nuc them. I imagine that accounts for the ghost. At any rate the uninstaller only finds a small portion of the stuff FxSound adds to the system and the syastem creates itself. As I say Revo found a long list , but for some reason missed these. May be time to go back to iobit. Regardless, the take-home message here is that the uninstaller supplied is incomplete. This is often the case when uninstalling software that has been updated several times. The uninstaller misses crap fromm earlier versions. ---
**Author:** ![allendick](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@allendick](https://forum.fxsound.com/u/allendick)\ **Post date:** [March 24, 2024, 9:23pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/8 "2024-03-24T21:23:52Z")
OK. I used "Everything"tio hunt down all the folders and deleted them and even the error reports, rebooted, and the damn thing is still in System/Sounds. ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 24, 2024, 9:24pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/9 "2024-03-24T21:24:58Z")
> [@allendick](#): > > Regardless, the take-home message here is that the uninstaller supplied is incomplete. This is often the case when uninstalling software that has been updated several times. The uninstaller misses crap fromm earlier versions. Thanks. I forwarded your conclusion to FxSound’s lead engineer, and notified him of your persistent issues. My apologies for your trouble on behalf of the team. ---
**Author:** ![allendick](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@allendick](https://forum.fxsound.com/u/allendick)\ **Post date:** [March 24, 2024, 9:35pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/10 "2024-03-24T21:35:12Z")
Thanks. I dug deeper. On System/Sound, the driver is 14.1.0.0 In the DM, the undead driver is 10.0.22621.1 This is after multiple deletions and reboots. I guess I’ll have to find the drivers but I am guessing they are not named FxSoundxxx ---
**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\ **Post date:** [March 24, 2024, 9:57pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/11 "2024-03-24T21:57:07Z")
> [@allendick](#): > > I guess I’ll have to find the drivers You can find their locations easily by clicking on “Driver Details” in the Driver tab of the device’s Properties. Mine are all in C: \ Windows \ system32 \ drivers **Be extra careful when tinkering with this folder. DO NOT delete any of the Microsoft or other drivers, ONLY those issued by FxSound.** Look under Copyright. I have never deleted any of these drivers manually, and to be honest, in this case, it would seem wisest to simply exercise a bit of patience and wait for @bvijay’s reply. ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [March 25, 2024, 6:52am UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/12 "2024-03-25T06:52:28Z")
You can try these steps to uninstall and delete the driver. In device manager choose view the “Devices by driver” option. ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/3/3aab59d077589dbbb18423f7d7cb1e7fa3d94369.png) Select fxvad.inf, right-click and select the remove driver option. Remove driver from next dialog. ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/2/244b4951aeb3441ec9209b6b7ca6fcb087f6800a.png) ---
**Author:** ![bvijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/bvijay/32/84_2.png) [@bvijay](https://forum.fxsound.com/u/bvijay)\ **Post date:** [March 25, 2024, 10:44am UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/13 "2024-03-25T10:44:54Z")
From Windows 10 onwards, Windows introduced a driver repository to manage the driver installations. So, apart from the active version of the driver in system32\drivers, other version of the drivers will be managed by the OS in C:\Windows\System32\DriverStore\FileRepository. So, it is better to delete all the driver versions from device manager. ---
**Author:** ![allendick](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@allendick](https://forum.fxsound.com/u/allendick)\ **Post date:** [March 25, 2024, 10:55am UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/14 "2024-03-25T10:55:20Z")
Thanks. I found one – oem96.inf (fxvad.inf) – and deleted it and will resume this later. I have a busy day. ---
**Author:** ![raddy](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@raddy](https://forum.fxsound.com/u/raddy)\ **Post date:** [March 25, 2024, 6:34pm UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/15 "2024-03-25T18:34:13Z")
> [@bvijay](#): > > So, it is better to delete all the driver versions from device manager. For remove installed drivers, better use [DriverStoreExplorer](https://github.com/lostindark/DriverStoreExplorer). ---
**Author:** ![allendick](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@allendick](https://forum.fxsound.com/u/allendick)\ **Post date:** [March 26, 2024, 8:46am UTC](https://forum.fxsound.com/t/cannot-completely-uninstall-fxsound/2905/16 "2024-03-26T08:46:36Z")
That is a handy app. for finding and sorting through drivers. Thanks. Anyhow, removing the one driver in the DM seemed to remove references to both. FxSound seemed to be gone completely. So I re-installed FxSound and it seemed to be working properly until I connected a TV by HDMI, at which point I lost all sound for a while until I wandered through all the various sound setting and re-enabled my speakers. Is FxSound working now? I’ll know in a day or so. Thanks for all the help.