# Bug Report: Switching Devices Disables Sounds on Discord

**URL:** <https://forum.fxsound.com/t/bug-report-switching-devices-disables-sounds-on-discord/2509>\
**Category:** Get Help\
**Created:** [November 18, 2023, 12:14am UTC](https://forum.fxsound.com/t/bug-report-switching-devices-disables-sounds-on-discord/2509 "2023-11-18T00:14:42Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![doolhoofd](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fxsound.com/doolhoofd/32/1131_2.png) [@doolhoofd](https://forum.fxsound.com/u/doolhoofd)\
**Post date:** [November 18, 2023, 1:57am UTC](https://forum.fxsound.com/t/bug-report-switching-devices-disables-sounds-on-discord/2509/2 "2023-11-18T01:57:38Z")

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Have you tried these yet:

- Point 9 of my [standard troubleshooting list](https://forum.fxsound.com/t/troubleshooting-if-youre-having-trouble-please-look-here-first/2510/) - try setting FxSound as the Default Communications Device; this actually sets FxSound as both the Default Device ànd the Default Communications Device simultaneously, but only shows it as the Default Device:

> [@FxSound lowering bg apps volume](https://forum.fxsound.com/t/fxsound-lowering-bg-apps-volume/799/14):
>
> fxsound does not designate itself as a communication device, but only as the main sound device. Try assigning fxsound to both positions in the window above.
> 
> ![image](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/1X/1c349e6a940ce6e954bc65f68bbf0737f98fda75.png)
> 
> It is possible that the operation of the program is broken when outputting sound to two devices. In the Windows mixer for different devices, there may also be different volume levels. In addition, check the assigned device in the calling program and what happens in the system when a call appears.

- Point 13 - in Windows Sound Settings, try setting your Communications option to Do nothing:

![communication](https://canada1.discourse-cdn.com/flex030/uploads/fxsound/original/2X/0/074106567acff42aa4b59d785fa377349ab5327a.png)

Points 10, 11 & 12:

- In Windows Sound Settings, disable all Enhancements including Loudness Equalization for all devices;

- In Windows Sound Settings, disable Exclusive Mode for all devices;

- In Windows Sound Settings, disable Hardware Acceleration for all devices supporting this option (this option can usually be found in the Advanced tab);

Inside the Settings menu of your Discord app:

- Go to Voice & Video and select FxSound as the Output Device;

- Go to Voice & Video and disable Hardware Acceleration;

- Go to Advanced and disable Hardware Acceleration there as well;

- Go to Voice & Video and select Standard as Audio Subsystem:

> [@Can't hear friends in discord with fxsound output device set](https://forum.fxsound.com/t/cant-hear-friends-in-discord-with-fxsound-output-device-set/2047/2):
>
> i fixed this by turning on a standard audio subsystem instead of experimental

Please post back after having tried these tips, and let me know if they were helpful or not.

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_[View the full topic](https://forum.fxsound.com/t/bug-report-switching-devices-disables-sounds-on-discord/2509)._