# Get Help

**URL:** https://forum.fxsound.com/c/get-help/6.md?page=2

[Latest](https://forum.fxsound.com/latest.md) · [Categories](https://forum.fxsound.com/categories.md) · [Tags](https://forum.fxsound.com/tags.md)

**Page:** 3

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## [fxsound won't turn on](https://forum.fxsound.com/t/der-fxsound-lasst-sich-nicht-einschalten/6780)

<div class="topic-metadata">

**Author:** [@hofarco](https://forum.fxsound.com/u/hofarco)\
**Replies:** 1\
**Last updated:** [July 29, 2026, 4:33pm UTC](https://forum.fxsound.com/t/der-fxsound-lasst-sich-nicht-einschalten/6780 "2026-07-29T16:33:06Z")

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Since I installed some additional software (camera, various meeting programs), only the standard Realtek(R) driver is being offered anymore. Even though I have installed the latest FX Sound, nothing has changed. Makes sense...

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## [Fxsound suddenly stops working](https://forum.fxsound.com/t/fxsound-suddenly-stops-working/6774)

<div class="topic-metadata">

**Author:** [@kikila](https://forum.fxsound.com/u/kikila)\
**Replies:** 2\
**Last updated:** [July 29, 2026, 1:24pm UTC](https://forum.fxsound.com/t/fxsound-suddenly-stops-working/6774 "2026-07-29T13:24:06Z")

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Hello, I’ve been using fxSound for over two years without any issues, but yesterday it suddenly stopped working out of nowhere while i was on my pc, my normal speakers still work fine. If I switch the output back to my …

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## [Where is the main volume control?](https://forum.fxsound.com/t/where-is-the-main-volume-control/6716)

<div class="topic-metadata">

**Author:** [@userFX](https://forum.fxsound.com/u/userFX)\
**Replies:** 5\
**Last updated:** [July 27, 2026, 11:46am UTC](https://forum.fxsound.com/t/where-is-the-main-volume-control/6716 "2026-07-27T11:46:06Z")

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We need the main slider next to the equalizer.

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## [Random ouput device changes](https://forum.fxsound.com/t/random-ouput-device-changes/6665)

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**Author:** [@dahauss](https://forum.fxsound.com/u/dahauss)\
**Replies:** 2\
**Last updated:** [July 21, 2026, 10:12pm UTC](https://forum.fxsound.com/t/random-ouput-device-changes/6665 "2026-07-21T22:12:58Z")

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I have an issue with Windows 11and FXSOUND, where at random, FXSOUND will change the output device. It is correct in Windows sound devices, as it says FXSOUND, but I have my main device at the top of FXSOUND device list…

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## [Jabra Evolve2 40 works?](https://forum.fxsound.com/t/jabra-evolve2-40-works/6732)

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**Author:** [@xramm](https://forum.fxsound.com/u/xramm)\
**Replies:** 2\
**Last updated:** [July 18, 2026, 12:34pm UTC](https://forum.fxsound.com/t/jabra-evolve2-40-works/6732 "2026-07-18T12:34:05Z")

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Fxsound is compatible with Jabra Evolve2 40 USB headset as headphone and mic ? I ask because my bluetooth headset Jabra Elite 7 active’s mic doesn’t work when I select my Jabra bluetooth headset . Only headphone works. A…

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## [It used to work. Not anymore](https://forum.fxsound.com/t/it-used-to-work-not-anymore/6743)

<div class="topic-metadata">

**Author:** [@lisaupp](https://forum.fxsound.com/u/lisaupp)\
**Replies:** 3\
**Last updated:** [July 18, 2026, 2:52am UTC](https://forum.fxsound.com/t/it-used-to-work-not-anymore/6743 "2026-07-18T02:52:01Z")

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Anyone else get this message and know how to fix it t "Oops! there’s an issue with your playback device settings. Before we can get started, please go through the troubleshooting steps here. Contact us if you’re stil…

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## [Band Settings](https://forum.fxsound.com/t/band-settings/6738)

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**Author:** [@rng](https://forum.fxsound.com/u/rng)\
**Replies:** 1\
**Last updated:** [July 18, 2026, 2:44am UTC](https://forum.fxsound.com/t/band-settings/6738 "2026-07-18T02:44:14Z")

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Along this same issue, which I already noted in a reply to a much older band issue post, which seems to have been removed due to some body arguing with me that this is not happening, well to cut to the point, there are c…

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## [Issue with fxsound and steel series sonar](https://forum.fxsound.com/t/issue-with-fxsound-and-steel-series-sonar/6750)

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**Author:** [@TJones](https://forum.fxsound.com/u/TJones)\
**Replies:** 2\
**Last updated:** [July 18, 2026, 2:03am UTC](https://forum.fxsound.com/t/issue-with-fxsound-and-steel-series-sonar/6750 "2026-07-18T02:03:19Z")

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So I just recently wiped my storage and reinstalled windows and before I was able to run fxsound and steel series sonar together just fine without any issues but now after reinstalling both programs and when sonar is run…

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## [FXSound making random notification noise when a keyboard button is pressed](https://forum.fxsound.com/t/fxsound-making-random-notification-noise-when-a-keyboard-button-is-pressed/6678)

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**Author:** [@zoltar4995](https://forum.fxsound.com/u/zoltar4995)\
**Replies:** 2\
**Last updated:** [July 17, 2026, 8:17am UTC](https://forum.fxsound.com/t/fxsound-making-random-notification-noise-when-a-keyboard-button-is-pressed/6678 "2026-07-17T08:17:22Z")

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Just downloaded this app an hour ago. when i pressed keyboard buttons such as esc or S or D, a windows notif sound appear. nothing else happen when i press those buttons. i tried disabling all setting in General, but the…

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## [Frequency settings](https://forum.fxsound.com/t/frequency-settings/6715)

<div class="topic-metadata">

**Author:** [@Rigsby](https://forum.fxsound.com/u/Rigsby)\
**Replies:** 1\
**Last updated:** [July 11, 2026, 6:27am UTC](https://forum.fxsound.com/t/frequency-settings/6715 "2026-07-11T06:27:01Z")

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Firstly, apologies if this question has been asked before. When I make a new Preset, strange things happen with the dial-wheels along the bottom. On a 10-band equalizer, for example, the ‘Default’ fifth wheel has a ran…

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## [Unwanted muting](https://forum.fxsound.com/t/unwanted-muting/6675)

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**Author:** [@peter\_oz](https://forum.fxsound.com/u/peter_oz)\
**Replies:** 5\
**Last updated:** [July 10, 2026, 10:20pm UTC](https://forum.fxsound.com/t/unwanted-muting/6675 "2026-07-10T22:20:12Z")

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I am very happy with FXSound and really appreciate the difference it makes .. BUT … no matter how many times I mute my speakers, FXSound turns them back on. I mute when I want quiet, when I am on the phone, when I am hav…

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## [Being deaf](https://forum.fxsound.com/t/being-deaf/6688)

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**Author:** [@Studapples](https://forum.fxsound.com/u/Studapples)\
**Replies:** 1\
**Last updated:** [July 10, 2026, 6:24pm UTC](https://forum.fxsound.com/t/being-deaf/6688 "2026-07-10T18:24:37Z")

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I’m hard of hearing, thank god forFx. Give these people some cash, they earned/ deserve it.

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## [Audio from headphones dissapears after 1 sec](https://forum.fxsound.com/t/audio-from-headphones-dissapears-after-1-sec/6677)

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**Author:** [@Kuro](https://forum.fxsound.com/u/Kuro)\
**Replies:** 1\
**Last updated:** [July 10, 2026, 6:22pm UTC](https://forum.fxsound.com/t/audio-from-headphones-dissapears-after-1-sec/6677 "2026-07-10T18:22:24Z")

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Hello, I’m having this trouble where fxsound only works on my speaker and not on my headphones, since 1 week, idk why the dynamic is that whenever i switch devices (from speakers to headphones); in this case, the headp…

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## [Microphone not working in Voice Access win 11, Conflict](https://forum.fxsound.com/t/microphone-not-working-in-voice-access-win-11-conflict/6614)

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**Author:** [@Zenlama](https://forum.fxsound.com/u/Zenlama)\
**Replies:** 1\
**Last updated:** [July 10, 2026, 6:14pm UTC](https://forum.fxsound.com/t/microphone-not-working-in-voice-access-win-11-conflict/6614 "2026-07-10T18:14:21Z")

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FXSound works great, but now microphone does not work for Voice Access in win 11

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## [Audio keeps clipping](https://forum.fxsound.com/t/audio-keeps-clipping/6566)

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**Author:** [@Lxcas](https://forum.fxsound.com/u/Lxcas)\
**Replies:** 1\
**Last updated:** [July 10, 2026, 5:48pm UTC](https://forum.fxsound.com/t/audio-keeps-clipping/6566 "2026-07-10T17:48:53Z")

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I have been using fxsound for quite some time but this has started cracking, clipping and popping and it only happens while using fxsound. When I turn it off the cracking etc. vanishes, it’s definitely not my spotify or …

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## [Fxsound will not turn on automatically upon WIndows 11 Start up](https://forum.fxsound.com/t/fxsound-will-not-turn-on-automatically-upon-windows-11-start-up/5963)

<div class="topic-metadata">

**Author:** [@Smokey](https://forum.fxsound.com/u/Smokey)\
**Replies:** 19\
**Last updated:** [July 8, 2026, 2:13pm UTC](https://forum.fxsound.com/t/fxsound-will-not-turn-on-automatically-upon-windows-11-start-up/5963 "2026-07-08T14:13:13Z")

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I reinstalled FX Sound and updated now Fxsound will not turn on automatically when I boot up my computer. Icon is in task bar but must manually turn on Fxsound each time I boot up the computer.

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## [FxSound Icon not working in Windows taskbar](https://forum.fxsound.com/t/fxsound-icon-not-working-in-windows-taskbar/6711)

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**Author:** [@shandakei](https://forum.fxsound.com/u/shandakei)\
**Replies:** 4\
**Last updated:** [July 7, 2026, 10:43am UTC](https://forum.fxsound.com/t/fxsound-icon-not-working-in-windows-taskbar/6711 "2026-07-07T10:43:36Z")

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Already uninstalled, reinstalled, updated application, updated Windows. Still functions correctly but icon image does not show.

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## [Power button causes muting](https://forum.fxsound.com/t/power-button-causes-muting/6708)

<div class="topic-metadata">

**Author:** [@SnuffDaddy](https://forum.fxsound.com/u/SnuffDaddy)\
**Replies:** 2\
**Last updated:** [July 5, 2026, 5:22am UTC](https://forum.fxsound.com/t/power-button-causes-muting/6708 "2026-07-05T05:22:16Z")

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In one of the recent versions, the power button is now muting all sound. Previously, it simply turned off all enhancements, but did not mute, which is the desired behavior. Can you please change it back?

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## [How should I fix it?](https://forum.fxsound.com/t/how-should-i-fix-it/6712)

<div class="topic-metadata">

**Author:** [@mise0112](https://forum.fxsound.com/u/mise0112)\
**Replies:** 1\
**Last updated:** [July 4, 2026, 2:27pm UTC](https://forum.fxsound.com/t/how-should-i-fix-it/6712 "2026-07-04T14:27:06Z")

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## [High pitched screech and crash](https://forum.fxsound.com/t/high-pitched-screech-and-crash/5226)

<div class="topic-metadata">

**Author:** [@Illyran](https://forum.fxsound.com/u/Illyran)\
**Replies:** 6\
**Last updated:** [July 2, 2026, 10:31am UTC](https://forum.fxsound.com/t/high-pitched-screech-and-crash/5226 "2026-07-02T10:31:38Z")

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Hi, I’ve been having this issue for quite a while (first time I encountered it was probably about 2 years ago) but lately it’s getting more obnoxious and happening more often, so I figured I’d drop something here and see…

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## [Anyone noticing windows startup NOT working when FxSound is on](https://forum.fxsound.com/t/anyone-noticing-windows-startup-not-working-when-fxsound-is-on/6683)

<div class="topic-metadata">

**Author:** [@myFxSound](https://forum.fxsound.com/u/myFxSound)\
**Replies:** 3\
**Last updated:** [July 1, 2026, 8:48am UTC](https://forum.fxsound.com/t/anyone-noticing-windows-startup-not-working-when-fxsound-is-on/6683 "2026-07-01T08:48:50Z")

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When I boot up PC, and Windows 11 starts, I do not hear the startup chime. When I turn off and exit FxSound and reboot, I do hear the chime. Why is this happening? It’s recent months that I’m noticing this. What’s going …

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## [1.2.9 Switching Equalizer modes - the graph is not reflected correctly](https://forum.fxsound.com/t/1-2-9-switching-equalizer-modes-the-graph-is-not-reflected-correctly/6426)

<div class="topic-metadata">

**Author:** [@userFX](https://forum.fxsound.com/u/userFX)\
**Replies:** 4\
**Last updated:** [June 27, 2026, 4:34am UTC](https://forum.fxsound.com/t/1-2-9-switching-equalizer-modes-the-graph-is-not-reflected-correctly/6426 "2026-06-27T04:34:34Z")

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After switching the number of lanes from 5 to for example 10 - equalizer bands are shown at 0dB. Then press the sound to pause and continue play, then the graph changes to the original one.

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## [Command Line doesn't work](https://forum.fxsound.com/t/command-line-doesnt-work/6447)

<div class="topic-metadata">

**Author:** [@Peleke](https://forum.fxsound.com/u/Peleke)\
**Replies:** 13\
**Last updated:** [June 23, 2026, 8:17am UTC](https://forum.fxsound.com/t/command-line-doesnt-work/6447 "2026-06-23T08:17:53Z")

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I have installed several versions of FxSound (currently on beta 1.2.9.0) but I cannot make use of the command line options. This is the output of the fxdiag.exe: Audio Playback Devices Realtek Digital Output (Realt…

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## [Displaying Persian and Arabic texts in reverse (right-to-left issues) in the app in the latest version](https://forum.fxsound.com/t/displaying-persian-and-arabic-texts-in-reverse-right-to-left-issues-in-the-app-in-the-latest-version/6668)

<div class="topic-metadata">

**Author:** [@KINGAPPS](https://forum.fxsound.com/u/KINGAPPS)\
**Replies:** 0\
**Last updated:** [June 12, 2026, 2:07pm UTC](https://forum.fxsound.com/t/displaying-persian-and-arabic-texts-in-reverse-right-to-left-issues-in-the-app-in-the-latest-version/6668 "2026-06-12T14:07:58Z")

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Persian and Arabic text appears reversed in the latest app version. :frowning: Need FIX IT NOW!\*\* :fire: :angry:\*

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## [For v1.2.9 users that might be having no sound when switching devices or when turning fxsound off](https://forum.fxsound.com/t/for-v1-2-9-users-that-might-be-having-no-sound-when-switching-devices-or-when-turning-fxsound-off/6664)

<div class="topic-metadata">

**Author:** [@coreywillei](https://forum.fxsound.com/u/coreywillei)\
**Replies:** 0\
**Last updated:** [June 11, 2026, 7:05am UTC](https://forum.fxsound.com/t/for-v1-2-9-users-that-might-be-having-no-sound-when-switching-devices-or-when-turning-fxsound-off/6664 "2026-06-11T07:05:27Z")

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Just making sure you don’t forget\[1\] to hit reset audio device inside “volume mixer”—\> under “Apps” back to default, that’s all gtg like my dumbass did ↩︎

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## [Save new preset path partially broken](https://forum.fxsound.com/t/save-new-preset-path-partially-broken/6636)

<div class="topic-metadata">

**Author:** [@Inoshiro](https://forum.fxsound.com/u/Inoshiro)\
**Replies:** 4\
**Last updated:** [June 7, 2026, 9:49am UTC](https://forum.fxsound.com/t/save-new-preset-path-partially-broken/6636 "2026-06-07T09:49:10Z")

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I have encountered this scenario. I have an FX Sound preset up. I change some parameters. I select the hamburger menu (3 horizontal lines on top of each other). The ‘Save New Preset’ option is DISABLED. I am not all…

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## [Voicemeeter with FxSound](https://forum.fxsound.com/t/voicemeeter-with-fxsound/6634)

<div class="topic-metadata">

**Author:** [@Sebleptic](https://forum.fxsound.com/u/Sebleptic)\
**Replies:** 3\
**Last updated:** [June 6, 2026, 5:18pm UTC](https://forum.fxsound.com/t/voicemeeter-with-fxsound/6634 "2026-06-06T17:18:57Z")

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I use Voicemeeter Potato for my mic and other things, I also want to use FxSound for my audio because it makes it sound better than Voicemeeter could. When i have Voicemeeter open, it makes the FxSound UI go to like 3 FP…

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## [The microphone isn't working while in the game](https://forum.fxsound.com/t/the-microphone-isnt-working-while-in-the-game/6593)

<div class="topic-metadata">

**Author:** [@Beratkmrc](https://forum.fxsound.com/u/Beratkmrc)\
**Replies:** 5\
**Last updated:** [May 27, 2026, 9:49pm UTC](https://forum.fxsound.com/t/the-microphone-isnt-working-while-in-the-game/6593 "2026-05-27T21:49:52Z")

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My dad is a CS2 player. I bought this cursed card so he could hear the sound better.But it didn’t work the way I wanted, so I deleted it hoping it would fix the problem. Now the same problem persists. My father is very u…

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## [Old Issue: FxSound creates startup shortcut pointing to Program Files (x86) directory](https://forum.fxsound.com/t/old-issue-fxsound-creates-startup-shortcut-pointing-to-program-files-x86-directory/6491)

<div class="topic-metadata">

**Author:** [@dbcobb](https://forum.fxsound.com/u/dbcobb)\
**Replies:** 4\
**Last updated:** [May 21, 2026, 4:25am UTC](https://forum.fxsound.com/t/old-issue-fxsound-creates-startup-shortcut-pointing-to-program-files-x86-directory/6491 "2026-05-21T04:25:54Z")

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Old Issue: FxSound creates startup shortcut pointing to Program Files (x86) directory. I thought this was fixed quite some time ago, but it seems to have appeared again.

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## [Effet Réverbération](https://forum.fxsound.com/t/effet-reverberation/6395)

<div class="topic-metadata">

**Author:** [@Mitchy](https://forum.fxsound.com/u/Mitchy)\
**Replies:** 2\
**Last updated:** [May 21, 2026, 4:16am UTC](https://forum.fxsound.com/t/effet-reverberation/6395 "2026-05-21T04:16:35Z")

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Bonjour, A chaque fois que j’actionne l’application FX Sound je m’aperçois que toute ma musique quelque qu’il soit a un effet reverb . Comment je dois faire pour ajouter du volume sans la réverb . Merci encore de votre …

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